Medical School Application Guide


Customer Service

  • Shipping & Delivery

    All hardocpy books are shipped within 2 business days. They may be shipped from the UK or from France and the delivery time varies depending on where they were shipped from and the final destination. To the UK, delivery time is usually less than 5 business days. For European countries, the delivery time is usually between 5 and 10 business and for North America and other countries in the world, it is usually 10 business days. If you need a book as express devilery, please contact us beforehand and we will try our best to arrange this for you. 

    If you have bought an online access book, you access is instantly activated for a period of 1 year with unlimited use within that time. This also means that you will have automatic access to the updatd guidebooks as they become available. 

  • Privacy & Security

    We do not share your data with any third party and we do not send promotional material. The data we collect is simply to be able to ship the products to you and contact you about your orders. 

  • Returns & Replacements

    You may return your hard copy guidebook and be issued a full refund if:

    • There has been an error on our part or the book is not in the expected condition
    • Or the book is still in perfect condition
    • You inform us within 14 days of receiving the book
  • Ordering

    You may order hard copy books and online access books through our online system. To book a course or an individual session, please also email us to enquire about availability and arrange a suitable time.

  • Questions

    If you have any further questions, contact us at