£23,000 - £27,000 a year
Client Experience Assistant / Assistant to the Management team
theMSAG (the Medical School Application Guide) is an award-winning (2019 PIEoneer Award for Digital Innovation) Educational Tech start-up based in Blackfriars - City Thames link, in the heart of London. We help young students get inspired by sciences, medicine and the healthcare professions. We also support students with applications to medicine and dentistry with courses, books, tutoring and a range of digital solutions.
We are looking for a full-time assistant to help support our leadership team. We are passionate about education, widening access to medicine for people from all backgrounds, and we embrace technology in our method of working. Interest for the industry and being comfortable learning how to use new apps, working with word, excel, researching things fast online etc. are essential.
There is flexibility for the role to be part-time or full time. The position is based in the London office alongside the management team. The initial contract is for four months, intending to make it permanent after.
Responsibilities & Tasks:
The role is based in the office. The candidate needs to be able to come to work from the office situated at Ludgate House, 107-111 Fleet St, London EC4A 2AB, United Kingdom. Stations within 5 min walk include Blackfriars, City Thames Link, St Paul's and Farringdon.
The team and work allow a lot of flexibility. So if you need to work remotely at times, or have different hours, it should not be a problem at all. But in general, regular working hours are 9 am to 6 pm from the office.
Most desired skills / Ideal candidate
The ideal candidate is someone who likes interacting with people, is altruistic, gaining real satisfaction from helping people. Our customers, parents and students, go through a lot of stress, difficulties surrounding their medical school applications. The best candidate will be someone who can communicate with them, showing warmth, empathy and clear communication. A persuasive speaker who is also conscientious with the details and who wants to have a role with independence and responsibility would be ideal.
What will the role be like:
We are a team made of Doctors and Dentists, who work hard but also enjoy a friendly atmosphere in the office. We relax with our music, dartboard and drinks in the office to enjoy some downtime together. We are looking for someone who enjoys working with others and is keen to be part of a start-up environment.
This will suit an individual who is independent and driven to expand their career in a senior assistant role or a management role. The company is growing fast, and as such, more senior assistant positions will become available as well as managerial positions in many parts of the company. We are not hierarchical, and everyone is welcomed to participate in strategy discussion and ideas for growth.
The person with this role up until now has now been promoted to manager.
You will receive direct training from the CEO, the operations and talent development manager and the client experience manager. The workload is very varied, and you have opportunities to take initiatives. We love enthusiasm, and individuals keen to learn and develop themselves.
What we offer
We are looking for someone to start as soon as possible. We will thus give priority to early applications and will close the advert as soon as a suitable candidate has been found. We therefore recommend that if you are interested, you apply within 24 hours of seeing the ad with a CV and a cover letter.
Contract length: 4 months
Application deadline: 2020-09-25
Expected start date: 2020-10-01
Job Types: Full-time, Contract
Salary: £23,000.00-£27,000.00 per year
Even if we aren't currently hiring for any specific positions, we are always looking for doctors or medical students that want to contribute to medicine in an innovative way and share our values. If you think that your skills and attitude are what our team needs, send us an email and tell us why you would make a great addition!